1. All orders are by cleared funds (orders will not be dispatched until they are paid for in full).
2. We are responsible for orders reaching you, orders failing to be delivered will be re-sent at our expense.
3. Orders received that are incorrect should be advised within 2 days of delivery.
4. All products carry a twelve month warranty.
5. Faulty products can be returned to our distribution centre and we will send out a replacement. Where no replacement is available, a refund will be issued. A return address label is attached to each order with our returns address on it.
6. Returned items should be sent recorded for your security and you will be refunded the cost of the return postage.
7. If a returned product is found to be not faulty, the product will be returned to you at your expense. Orders will not be accepted for return if they are not faulty.
8. If an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to our warehouse.
9. Every effort is made to ensure that all products are available, products that are not available are normally back in stock within 3 days, subject to manufacturer availability.

These Terms and Conditions are liable to change without notice. We will endeavor to keep everyone informed of any changes.

Last updated: May 2006